Warranty

Every product sold by LEVERO is covered by our satisfaction and quality guarantee.

What is covered

  • 30-day satisfaction: if you are not happy with an item, return it within 30 days for a refund under our Return & Refund Policy.
  • Manufacturing defects: if an item arrives faulty or develops a manufacturing defect within 30 days of delivery, we will replace it or refund you at no cost.

What is not covered

Normal wear and tear, damage from misuse or accidents, and issues arising from failure to follow care instructions are not covered.

How to make a claim

Email contact@levero.shop with your order number and a photo of the issue. We will guide you through the next steps.

LEVERO
Email: contact@levero.shop
Phone: +1 (206) 203-1411
Address: 2245 US-12, Ethel, WA 98542, USA
Support hours: Monday to Friday, 9:00 AM to 5:00 PM (PT)